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A life threatening emergency occurs, perhaps a collapse, chest pains or breathing difficulties, serious bleeding or fractures, a person unconscious after a fall, or suffering burns. A 999 call is made for the ambulance. |
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Ambulance control room staff assess the call and despatch an emergency ambulance. |
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At the same time the on-call Community First Responder is alerted by mobile phone and pager and makes their way to the scene. |
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The Community First Responder arrives within minutes equipped and able to assist until the arrival of the ambulance. |
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